Arizona Used Vehicle Warranty

Your Purchase. Your Rights. Our Responsibility.

Understanding Your Protection Is Part of Making a Confident Purchase.

At Orozco Auto Sales, we believe customers should understand the protections that may apply when purchasing a pre-owned vehicle.

Arizona law provides certain protections for qualifying used vehicle purchases, even when a vehicle is otherwise sold on an As-Is basis.

Our goal is to explain these protections in straightforward language so you understand what they mean, what they cover, and how to request assistance when a qualifying concern arises.

Clear Information Today Helps You Make Better Decisions Tomorrow.

Arizona's 15-Day / 500-Mile Used Vehicle Implied Warranty

What Does the Law Provide?

Under Arizona Revised Statutes § 44-1267, qualifying used motor vehicle sales by dealers are subject to a limited implied warranty of merchantability.

Generally, this protection applies for:

15 days or 500 miles after delivery, whichever occurs first.

During that period, the law provides protection against certain defects that substantially impair the vehicle's use or safety, subject to statutory requirements and exceptions.

This protection is established by Arizona law. It is not simply an optional courtesy offered by the dealership.

What Types of Problems May Qualify?

Understanding the Difference Between a Defect and Normal Wear

The law focuses on qualifying defects that substantially impair a used vehicle's use or safety.

Depending on the circumstances, a serious mechanical or safety-related condition may fall within the scope of the statutory protection.

However, not every noise, cosmetic concern, maintenance need, or component failure automatically qualifies.

Eligibility depends on the nature of the problem, when it arises, the vehicle's condition, and applicable legal requirements.

Examples of issues that may require evaluation include significant concerns involving engine operation, transmission function, braking, steering, or other components affecting vehicle use or safety.

These examples do not establish automatic coverage or exclude other potentially qualifying defects.

The Actual Condition and Applicable Law Determine Whether a Repair Is Covered.

Does an As-Is Sale Eliminate This Protection?

Know What Your Purchase Documents Mean

Some used vehicles are offered on an As-Is basis, meaning the dealership does not provide a broad additional warranty beyond the protections required by law or expressly stated in writing.

However, an As-Is designation does not automatically eliminate the limited implied warranty protections that Arizona law provides for qualifying used vehicle transactions.

We encourage every customer to carefully review the vehicle's Buyers Guide, purchase documents, and applicable warranty disclosures before signing.

What Should You Do if a Problem Develops?

Contact Us Promptly

If you experience a mechanical or safety concern during the applicable warranty period:

1. Contact our dealership. Explain the concern and when you first noticed it.

2. Provide vehicle information. Have your name, vehicle details, and current mileage available.

3. Arrange an evaluation. Our team will explain the appropriate steps for having the concern assessed.

4. Review the findings. We will evaluate the concern under the applicable warranty requirements and explain the determination.

If the vehicle appears unsafe to drive, stop operating it and contact us for guidance about appropriate next steps.

Prompt communication helps document the concern, but customers retain the rights provided by applicable law.

What About Repair Costs?

Arizona's statutory used vehicle warranty includes specific provisions governing qualifying repairs and permitted customer charges.

Where a defect qualifies under the law, the dealership's obligations and any allowable customer contribution are determined by the statute and the circumstances.

Our team will explain the applicable process and any legally permitted charges.

We do not intend for website descriptions to replace or restrict statutory rights.

What Happens After the Warranty Period?

The Warranty Has Limits. Respectful Service Doesn't Have To.

Once the statutory warranty period expires, the dealership may no longer have the same warranty obligations for a newly arising issue, unless another applicable warranty or legal protection applies.

We recognize that customers may still have questions or need guidance after that period.

When appropriate, management may consider voluntary assistance, such as discussing repair options, coordinating an evaluation, or contributing toward a repair.

Any such assistance is discretionary and does not automatically extend or create a warranty.

We're Here to Explain Your Options

At Orozco Auto Sales, we believe a customer should never have to guess where to begin when a vehicle concern arises.

Our team is available to explain the warranty request process and help you understand the next appropriate step.

Orozco Auto Sales LLC
2525 W Van Buren St
Phoenix, AZ 85009

Phone: (602) 442-7617
Website: https://www.orozcoautosalesaz.com/

Driven by Family. Built on Trust. Committed to You.

Your Journey. Our Commitment.

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Important Arizona Used Vehicle Warranty Disclosure

This page provides general educational information regarding the limited implied warranty applicable to qualifying used motor vehicle sales under A.R.S. § 44-1267.

The statutory period is generally 15 days or 500 miles after delivery, whichever occurs first, subject to applicable provisions, exceptions, and legally recognized modifications.

Coverage depends on the statutory requirements and the facts of each transaction and claimed defect. The law governs qualifying defects, permitted customer charges, available remedies, and other relevant rights and obligations.

This page does not create an additional express warranty, expand statutory coverage, or waive or restrict any nonwaivable consumer protection.

Customers should review the applicable Buyers Guide, signed purchase documents, and relevant Arizona law.